Benefit Assessment Officer Jobs
This page will tell you everything you need to know about working as a Benefit Assessment Officer.
Benefit Assessment Officer Jobs
The Synergy Group’s Revenues and Benefits team specialises in placing Benefit Assessment Officers into Benefit Assessment Officer jobs. It is essential that Benefit Assessment Officers have excellent customer service and communication skills as well as a passion for the role. Below is a full breakdown of what working as a Benefit Assessment Officer entails, the skills and qualifications required and what type of salary you can expect.
Responsibilities
Typical responsibilities for a Benefit Assessment Officer include:
- evaluating information and evidence of household details relating to benefit claims, carrying out detailed assessments of capital, income or other resources relevant to benefits entitlement
- verifying and validating claim details, making the necessary calculations to determine entitlement, taking entitlement decisions and notifying customers accordingly
- seeking to ensure that eligibility and entitlement is accurately assessed in accordance with law and policy guidelines, recording information in IT systems and other records and maintaining the caseload database
- implementing changes of circumstances, adjusting benefit entitlement accordingly, identifying any over-paid or over-claimed benefits and undertaking the review of claims in payment
- calculating overpayments of benefit, issuing appropriate notices and implementing recovery
- maintaining an awareness of current benefits policy and guidance both from Government (DWP) and from internal sources
Skills and Qualifications
Successful Benefit Assessment Officers will have the following skills and experience:
- Academy / I-World / Pericles / IBS systems experience
- experience of working within a benefits section or in a similar environment dealing with income-related assessments
- a good working knowledge of benefits law and procedures
- experience of customer/public contact requiring good communication skills
- experience of accurately maintaining and interpreting personal and financial data
Salary Details
- typical salaries range from £18.00 to £27.00 per hour on temporary contracts
- salary varies dependant on location and volume of work
- job sharing, flexible hours and career breaks are often available
For more information about our Benefit Assessment Officer jobs please email us or call 0800 072 5900 and ask to speak to one of our revenues and benefits team.