Sustainable Resource Solutions

Outsource your recruitment function whilst retaining complete control.

RPO vs SRS

What is Recruitment Process Outsourcing (RPO)?

In the constant quest for value, outsourcing has been a key tool in driving out inefficiencies in business operations. The basic philosophy being that companies concentrate on what they do best and everything else – e.g. recruitment services – is a non core competency, and should be procured for the best value by engaging a third-party vendor who can supply a better service for less.

But what happens when economic conditions improve and employers want to bring recruitment services back in house (as anyone who remembers the last ‘recession’ will remember happening)? Do they still have the expertise or the systems to do this? Will they be hostage to the RPO provider? Not with Sustainable Resource Solutions (SRS).

Sustainable Resource Solutions

With our RPO model all systems, processes and contact databases are designed with an in-source plan in mind. This means that when a client decides to bring recruitment back in-house this process is simple and sustainable.

Sustainable

Freeing you from the dependency on agencies and empowering your HR function. Every candidate will be recorded on your own talent database providing a legacy of candidates for  future vacancies. Using our expertise you can create an internal resource specific to your current and future requirements.

Resource

Multiplying the routes to suitable candidate, giving you the opportunity to attract fresh talent and new experience. Helping you achieve your objectives and deliver effective services by attracting, assessing and recruiting the most suitable candidates when required. Providing you the greatest possible choice whilst building a pool of talent for the future.

Solutions

Solutions to your specific issues, a tailored response based on your needs. You can draw on our specialised experience and services in their entirety or as individual services to a specific need. The range of services is:

Scoping exercise

A detailed report to you on where we can help improve your existing service. Achieved by reviewing your existing processes and costs and identifying where service enhancements could be achieved.

Website consultancy

The Internet is now the leading recruitment tool for HR and recruitment personnel. It provides access to a huge pool of candidates, but at the same time creates a bewildering array of choices. The Synergy Group can provide a state of the art consultancy on how to improve your Internet recruitment strategy and/or provide practical assistance through the following:

  • A click strategy to increase candidate retention
  • Call centre back up to improve candidate feedback and retention
  • Micro sites as a replacement for your own website or for specialist projects
  • Web management to ensure timely and accurate information is displayed
  • Web PR planning and creation to raise the profile of your organisation and its roles
  • Reduced pricing for online advertising through our bulk purchase schemes

Call Handling and Management

Candidates call volumes and timings can place a huge burden on HR staff. Dealing with queries, recording candidate data and providing information can become a strain. Synergy employs over 60 full time recruitment consultants able to provide a call centre service. This allows you to provide candidates the data you want in the way you want and record their information to improve candidate retention rates.

Marketing

Advertising directly or through third parties such as agencies is a considerable cost. It is also an important way that your organisation is perceived by candidates, client groups and competitors. There fore it is important that a marketing plan is in place to control messages and perceptions of the organisation. Synergy works with its clients to develop literature, key messages and control the media in which communications occur. This maximises the effectiveness of your spend and helps improve important considerations such as candidate diversity and legislative necessities. 

  • We can provide the following services as part of a marketing plan:
  • Advert design
  • Advert placement
  • Alternative advertising techniques such as as guerrilla marketing
  • Use of PR, planning, placement and creation
  • Access to trade fairs, relevant industry bodies and services.
  • Campaign planning
  • Social targeting

Third Party recruitment services

It is one of our key aims to reduce overall agency and advertising spend, however, we understand the importance of third party assistance in finding certain skills and experience. We also firmly believe that small and medium sized recruitment companies based locally not only have certain advantages but also help enrich the local economy. As such Synergy will pro-actively involve specific organisations and ensure that they are monitored for quality and effectiveness. We believe in a fair fee scheme which ensures disputes are minimised and involvement maximised. The Synergy Group will:

  • Monitor applications to ensure equal opportunities and legislative policies are begin adhered to
  • Hold regular update meetings to brief third party recruitment providers
  • Manage fee negotiations
  • Handle inbound sales calls
  • Handle refunds/guarantee disputes and requests
  • Benchmark and report on service levels.
  • Maintain a database to ensure candidate details are logged and fees appropriately paid.

Assessment

We work with some of the leading assessment companies in the world and can comprehensively test any variable you deem suitable from psychometric testing to aptitude testing and competency interviews.

Legacy database

It is well documented that successful outsource provision comes from combined objectives and linked goals. We believe that the provision of a database that increases with value as the relationship runs is a guarantee of these linked goals. Because you will retain ownership of this database our whole service is geared around maintaining quality of delivery. Because we require this database to fulfil your recruitment needs we are ties into investing in it and maintaining it. Should the relationship end then you will have a highly valuable resource as a legacy. Over time this database will reduce the reliance on advertising and agency spend. Ultimately this concentrates the need for service from us to prove our value.

Compliancy and legislative requirements

As recruitment becomes increasingly more litigious and legislatively controlled it is easy for organisations to incur errors that can have significant penalties. Synergy has operated successfully within the public sector for 11 years and has had to prove the robustness of its policies to win over 200 local authority and central government tenders. Our policies are highly commended by the Home Office and our customers. As such we are well placed to advise you on successful policies and to control the overall process to reduce your risks whilst also delivering on the spirit of legislation as well as the practical aspects of it.