http://synergygrp.contentedmanagement.co.uk/jobs/revenues-and-benefits-jobs en-US Copyright (c) 1997-2008 The Synergy Group Limited Thu, 13 Oct 2011 12:00:06 GMT Thu, 13 Oct 2011 12:00:06 GMT Raccoom rss generator, website http://raccoom.sytes.net, email chrisdarebell@msn.com 120 Our client based near Gloucestershire is looking for an expert with the Aggresso System Module to assist with user testing,data migration and queries. Key Requirements: * Knowledge of collection of sundry debts. * Knowledge of Agresso system sales to cash module. * Previous experience in system implementation. * Ability to work as part of a team. To discuss this role please contact the Revs&Ben's Team at The Synergy Group on 0207 556 9358 or email your CV to Revs&BensLondon[at]synergygroup.co.uk Working with The Synergy Group offers The most experienced Revenues and Benefits recruitment team in the UK Access to the broadest selection of Revenues and Benefits vacancies in the UK The choice of PAYE or limited company schemes Weekly payroll service Excellent rates of pay Personal service http://synergygrp.contentedmanagement.co.uk/jobs/revenues-and-benefits-jobs/agresso-system-implementation-officer--south-west-rb21129cm Synergy Group Thu, 13 Oct 2011 12:00:05 GMT http://synergygrp.contentedmanagement.co.uk/18256 Our client in North London is looking to recruit an experienced Council Tax Officer to join their busy Revenues department. The successful candidate must have a proven working background within Council Tax using the I-world (V6) system as training will not be provided. Key duties in this role include: - responsible for billing and collection of council tax and Non-Domestic Rates. - updating customer tax accounts and conducting an annual survey to ensure tax payers details are up to date. - responding to general enquires from the public about council tax. - assisting and reporting to the Council Tax Manager and liaise with other companies e.g. Benefits, Financial Services to ensure that everything runs smoothly. Knowledge of Council Tax legislation, data protection is essential for this role. Non-Domestic Rates and Benefits procedures is desirable. Excellent attention to detail and computer literacy is also required for this role as well as having excellent negotiation and customer service skills. To discuss this role or any other Council Tax Officer jobs in South London or in the Revenues and Benefits field please contact Cheryl Mann at The Synergy Group on 0207 556 9358 or email your CV to Cheryl.Mann [at] synergygroup.co.uk Working with The Synergy Group offers: - The most experienced Revenues and Benefits recruitment team in the UK - Access to the broadest selection of Revenues and Benefits vacancies in the UK - The choice of PAYE or limited company schemes - Weekly payroll service - Excellent rates of pay - Personal service The Synergy Group is a specialist recruiter of Revenues and Benefits jobs, to view a full selection of our current revenues and benefits vacancies please visit our website. http://synergygrp.contentedmanagement.co.uk/jobs/revenues-and-benefits-jobs/council-tax-officer---i-world-(version-6)-north-london-rbl72395cm Synergy Group Tue, 20 Sep 2011 14:00:02 GMT http://synergygrp.contentedmanagement.co.uk/18146 Our client in East London is looking to recruit an experienced Council Tax Officer to join their busy Revenues department. The successful candidate must have a proven working background within Council Tax using the I-world (V6) system as training will not be provided. Key duties in this role include: - responsible for billing and collection of council tax and Non-Domestic Rates. - updating customer tax accounts and conducting an annual survey to ensure tax payers details are up to date. - responding to general enquires from the public about council tax. - assisting and reporting to the Council Tax Manager and liaise with other companies e.g. Benefits, Financial Services to ensure that everything runs smoothly. Knowledge of Council Tax legislation, data protection is essential for this role. Non-Domestic Rates and Benefits procedures is desirable. Excellent attention to detail and computer literacy is also required for this role as well as having excellent negotiation and customer service skills. To discuss this role or any other Council Tax Officer jobs in East London or in the Revenues and Benefits field please contact the Revs&Bens Team at The Synergy Group on 0207 556 9358 or email your CV to Revs&BensLondon[at]synergygroup.co.uk Working with The Synergy Group offers: - The most experienced Revenues and Benefits recruitment team in the UK - Access to the broadest selection of Revenues and Benefits vacancies in the UK - The choice of PAYE or limited company schemes - Weekly payroll service - Excellent rates of pay - Personal service The Synergy Group is a specialist recruiter of Revenues and Benefits jobs, to view a full selection of our current revenues and benefits vacancies please visit our website. http://synergygrp.contentedmanagement.co.uk/jobs/revenues-and-benefits-jobs/council-tax-officer---i-world-(version-6)-east-london-rbl72395cm Synergy Group Tue, 20 Sep 2011 14:00:01 GMT http://synergygrp.contentedmanagement.co.uk/18145 Our Client based in East London is looking for an experienced Systems Support Manager. Job Description To serve the customers of the Council Tax and Benefits service by collecting the right council tax from the right person at the right time and paying the right benefit to the right customer at the right time through effective system support provision. To put the Council's vision of seamless service delivery into practice, by assisting in the management and administration of the line of business applications in use across the front office services and directly contributing to the procurement, integration, development and customisation of any new applications, to ensure fit for purpose. To assist with the development and implementation of ICT systems for Front Office Services and other Council services, as required. To represent the service at internal and external user forums/groups in relation to ICT applications in use across the service. To project manage implementation of new systems or system upgrades. Duties: To carry out all tasks associated with systems support of the Council Tax and Benefits service according to the scheduled timetable. To carry out all tasks associated with providing technical support ensuring minimal disruption to the service. To gain, develop and maintain an understanding of Council Tax and Housing and Council Tax Benefits legislation and the regulatory frameworks. To monitor and test the quality of all system outputs, raising concerns on accuracy or validity with an appropriate manager. To undertake testing of new software, system reconciliation, security and back-up, investigation and resolution of system problems. To understand the whole of the Council Tax and Benefits systems end to end and the nature of all the associated work. To produce all required management information and statistics. Ensure the system design is fit for purpose and recommend any changes necessary to working Practices and procedures. To engineer and lead negotiations on the development of the system to be responsive to customer and service demand. Clear understanding of the Councils vision for front office services. Knowledge and experience *Knowledge of IBS/Civica System *Expert knowledge of IT applications in a Council Tax and Benefits environment. *Expert knowledge of specialist ICT systems within a Council Tax and Benefits environment. *High level Knowledge of Customer relationship management systems and their purpose. *Comprehensive knowledge of relevant regulations and legislation for ICT services. *High level understanding and knowledge of Housing Benefit and Council Tax Benefit legislation To discuss this role or any other Council Tax Officer jobs in the South East or in the Revenues and Benefits field please contact our Revs&Ben's team at The Synergy Group on 0207 556 9358 or email your CV to Revs&bensLondon[at] synergygroup.co.uk Working with The Synergy Group offers The most experienced Revenues and Benefits recruitment team in the UK Access to the broadest selection of Revenues and Benefits vacancies in the UK The choice of PAYE or limited company schemes Weekly payroll service Excellent rates of pay Personal service http://synergygrp.contentedmanagement.co.uk/jobs/revenues-and-benefits-jobs/council-tax-benefits-support-manager--east-london-rml112333cm-(1) Synergy Group Tue, 20 Sep 2011 10:00:01 GMT http://synergygrp.contentedmanagement.co.uk/18137 Our Client based in East London is looking for an experienced Systems Support Manager. Job Description To serve the customers of the Council Tax and Benefits service by collecting the right council tax from the right person at the right time and paying the right benefit to the right customer at the right time through effective system support provision. To put the Council's vision of seamless service delivery into practice, by assisting in the management and administration of the line of business applications in use across the front office services and directly contributing to the procurement, integration, development and customisation of any new applications, to ensure fit for purpose. To assist with the development and implementation of ICT systems for Front Office Services and other Council services, as required. To represent the service at internal and external user forums/groups in relation to ICT applications in use across the service. To project manage implementation of new systems or system upgrades. Duties: To carry out all tasks associated with systems support of the Council Tax and Benefits service according to the scheduled timetable. To carry out all tasks associated with providing technical support ensuring minimal disruption to the service. To gain, develop and maintain an understanding of Council Tax and Housing and Council Tax Benefits legislation and the regulatory frameworks. To monitor and test the quality of all system outputs, raising concerns on accuracy or validity with an appropriate manager. To undertake testing of new software, system reconciliation, security and back-up, investigation and resolution of system problems. To understand the whole of the Council Tax and Benefits systems end to end and the nature of all the associated work. To produce all required management information and statistics. Ensure the system design is fit for purpose and recommend any changes necessary to working Practices and procedures. To engineer and lead negotiations on the development of the system to be responsive to customer and service demand. Clear understanding of the Councils vision for front office services. Knowledge and experience *Knowledge of IBS/Civica System *Expert knowledge of IT applications in a Council Tax and Benefits environment. *Expert knowledge of specialist ICT systems within a Council Tax and Benefits environment. *High level Knowledge of Customer relationship management systems and their purpose. *Comprehensive knowledge of relevant regulations and legislation for ICT services. *High level understanding and knowledge of Housing Benefit and Council Tax Benefit legislation To discuss this role or any other Council Tax Officer jobs in the South East or in the Revenues and Benefits field please contact our Revs&Ben's team at The Synergy Group on 0207 556 9358 or email your CV to Revs&bensLondon[at] synergygroup.co.uk Working with The Synergy Group offers The most experienced Revenues and Benefits recruitment team in the UK Access to the broadest selection of Revenues and Benefits vacancies in the UK The choice of PAYE or limited company schemes Weekly payroll service Excellent rates of pay Personal service http://synergygrp.contentedmanagement.co.uk/jobs/revenues-and-benefits-jobs/council-tax-benefits-support-manager--east-london-rml112333cm Synergy Group Mon, 05 Sep 2011 12:00:01 GMT http://synergygrp.contentedmanagement.co.uk/18071 Our client based in the South East is looking to recruit an experienced Council Tax Officer to join their busy Revenues department. The successful candidate must have a proven working background within Council Tax (Back office) using the Academy system as training will not be provided. Key duties in this role include: - responsible for billing and collection of council tax and Non-Domestic Rates. - updating customer tax accounts and conducting an annual survey to ensure tax payers details are up to date. - responding to general enquires from the public about council tax. - assisting and reporting to the Council Tax Manager and liaise with other companies e.g. Benefits, Financial Services to ensure that everything runs smoothly. Knowledge of Council Tax legislation, data protection is essential for this role. Non-Domestic Rates and Benefits procedures is desirable. Excellent attention to detail and computer literacy is also required for this role as well as having excellent negotiation and customer service skills. To discuss this role or any other Council Tax Officer jobs in the South East or in the Revenues and Benefits field please contact our revs&bens team at The Synergy Group on 0207 556 9358 or email your CV to Revs&bensLondon[at] synergygroup.co.uk Working with The Synergy Group offers: - The most experienced Revenues and Benefits recruitment team in the UK - Access to the broadest selection of Revenues and Benefits vacancies in the UK - The choice of PAYE or limited company schemes - Weekly payroll service - Excellent rates of pay - Personal service The Synergy Group is a specialist recruiter of Revenues and Benefits jobs, to view a full selection of our current vacancies please visit our website. http://synergygrp.contentedmanagement.co.uk/jobs/revenues-and-benefits-jobs/council-tax-officer---academy-south-east-rbl72341cm Synergy Group Wed, 24 Aug 2011 12:00:04 GMT http://synergygrp.contentedmanagement.co.uk/18034 Our client based in North London is looking for an experienced Revenues and Benefits Customer Service Officer. The candidate must have relevant experience working within Council Tax and Housing Benefits and be familiar with using the CIVICA IBS system. Job role: *Give a wide range of advice including negotiating arrangements for settlement etc at a Division-wide reception counter service and on a Division-wide telephone helpline Service to offer a "one stop shop" public service for the full range of Revenues Division functions (eg Council Tax, Housing & Council Tax Benefit, Non-Domestic Rating, Income). *Ensure customer care policy is followed. *Ensure adherence to Divisional Quality standards in all dealings with the public. Please only apply to this role if you have the relevant skills and experience as training will not be provided. To discuss this role or any other Benefit Officer jobs in London or in the Revenues and Benefits field please contact our Revs and Ben's team at The Synergy Group on 0207 556 9358 or email your CV to Revs&BensLondon [at] synergygroup.co.uk. Working with The Synergy Group offers The most experienced Revenues and Benefits recruitment team in the UK Access to the broadest selection of Revenues and Benefits vacancies in the UK The choice of PAYE or limited company schemes Weekly payroll service Excellent rates of pay Personal service The Synergy Group is a specialist recruiter of Revenues and Benefits jobs, to view a full selection of our current revenues and benefits vacancies please visit our website. http://synergygrp.contentedmanagement.co.uk/jobs/revenues-and-benefits-jobs/revenues--benefits-customer-service-officer---ibs-north-london-rb0009981tm Synergy Group Wed, 24 Aug 2011 12:00:01 GMT http://synergygrp.contentedmanagement.co.uk/18031 Our client in Berkshire is looking to recruit an experienced Benefits Assessment Officer to join their vibrant Benefits department. The successful applicant MUST have a proven working background within Housing Benefit Assessment, using the I-world (V6 system) as training will not be provided. Key duties include: - Verify and validate claim details, making the necessary calculations to determine entitlement, taking decisions and notifying customers accordingly. - Implement changes of circumstances, adjusting benefit entitlement accordingly, identifying any over-paid or over-claimed benefits and undertaking the review of claims in payment. - Calculate overpayment's of benefit, issuing appropriate notices and implementing recovery. - Evaluate information and evidence relating to benefit claims, carrying out detailed assessments of capital, income or other resources relevant to benefits entitlement. - Receive enquiries, claims, evidence and supporting information from potential benefits applicants and from DWP and other support agencies. Benefit Assessment Officer candidates must have: - I-world (V6) system experience - Experience of working in a housing benefits environment (essential). - A good working knowledge of benefits law and procedures. - Experience of customer/public contact requiring good communication skills. - Experience of accurately maintaining and interpreting personal and financial data. To discuss this role or any other Benefit Assessment Officer jobs in London or in the Revenues and Benefits field please contact our Revs and Bens team at The Synergy Group on 0207 556 9358 or email your CV to Revs&BensLondon [at] synergygroup.co.uk. Working with The Synergy Group offers: - The most experienced Revenues and Benefits recruitment team in the UK - Access to the broadest selection of Revenues and Benefits vacancies in the UK - The choice of PAYE or limited company schemes - Weekly payroll service - Excellent rates of pay - Personal service The Synergy Group is a specialist recruiter of Revenues and Benefits jobs, to view a full selection of our current revenues and benefits vacancies please visit our website. http://synergygrp.contentedmanagement.co.uk/jobs/revenues-and-benefits-jobs/benefit-assessment-officer---i-world-(version-6)-south-east-rbl72235cm Synergy Group Mon, 22 Aug 2011 16:00:01 GMT http://synergygrp.contentedmanagement.co.uk/18023