Payroll Processes and Deadlines

Everything you need to know about Payroll processes and deadlines when working through The Synergy Group

Understanding your payslip

Your payslip will show separate payment details for your Premium, overtime and holiday pay deduction. For any detailed payslip enquiries please email our Payroll team.

Method of payment

Payment is made weekly in arrears directly into your bank or building society account via the BACS system. If you do not have a bank account, you must open one. You can expect payment into your account every Friday, but this is dependent upon you submitting a correctly completed timesheet every Friday.

Please note that payments cannot be paid into third party accounts and all cheques are ‘Account Payee only’.

Your payslip and timesheet will be posted to you by first class mail, and will show the BACS payment date and bank account credited.

BACS forms are in your starter pack – these can be obtained from your consultant.

If you do wish to check that you have been paid, you should first contact your bank for confirmation that a BACS payment has been made into your account. Please note that checking your account using a bank ATM machine may not give up-to-date details as the information is only updated periodically.

Holiday Pay

For the purpose of this page, ‘Workers’ refers to temporary workers of PAYE status registered with The Synergy Group Ltd (‘‘Synergy’’) or students of PAYE status working with or through Synergy. This section ONLY applies to PAYE and Student Workers. Synergy is responsible for recording and paying holiday pay to its PAYE and Student workers. Synergy is not responsible for paying holiday pay to workers who work via a Limited Company. It is the Limited Company’s responsibility to ensure their workers receive holiday pay.

All Workers are statutorily entitled to a maximum 24 days holiday per annum pro rata. If a Worker does not work a full year, then his or her holiday entitlement is prorated (e.g. a part-time Worker working three days per week would get 3/5ths, which is 14.4 days (3/5*24).

The Synergy Holiday method of payment is referred to as ‘accrued’ holiday pay, your pay is effectively ‘banked’ and held until you actually take the holiday due to you. You will be paid your holiday pay the week after you have taken your holiday, just as you are for the assignments that you undertake. 

To ensure that you are able to take and paid for your holiday, please book the relevant holiday dates with your Consultant, after confirming these are acceptable with the Client. You need to give Synergy at least two weeks notice of your holiday dates.

The Synergy holiday year runs from 1st January to 31st December. This “accrued” method will also help you manage your holiday pay and ensures that when you take time off you have the comfort of knowing that funds will be available.

Your payslip will show separate payment details for your Premium, overtime, holiday pay deductions and also your holiday entitlement. 

How is it calculated?

Your Payslip will show the Premium (inclusive of Holiday Pay) rate the amount if holiday pay deducted which is ‘accrued’ until you take holiday. Premium Pay is calculated by adding holiday pay 10.17% (4.8/47.2 weeks) to the basic pay rate. Out of 52 weeks a year, you work 47.2 weeks, so you are entitled to 4.8 weeks statutory holiday (52 weeks – 47.2 weeks = 4.8 weeks)

Example

If your basic hourly rate is £10.00, the holiday pay calculation will be as follows: Premium Rate = £10*110.17% = £11.02 Premium Rate. The Holiday pay of 10.17% is therefore £1.02 per hour (£11.02 – £10.00).

Basis of calculation

Holiday pay is ONLY paid on basic working hours and overtime; bonuses are not included.

Holidays

Please inform your consultant when you wish to take your holiday after agreeing the dates with your client. You need to give Synergy at least two weeks notice of your holiday dates. To book your holiday and to be paid for it please contact your Consultant – do not record your holiday on your work timesheet.